Fashion Focus Takeaway's

SalonDuo has successfully completed a marathon weekend attending  Fashion focus in Charlotte NC.  Our Team of 8 went ready to absorb information and be inspired, which is indeed what took place! Everyone split up to take courses specific to their needs. DevaCurl refreshers for the new stylists, eyelash extensions for our makeup artists, Martin Parson's updo class for some.  Our salon Coordinator,v Nikki PowPow and I attended  several business classes that challenged us to implement some new SalonDuo policies!! as the saying goes...

Good people always want to be better

So quickly im going to share my lessons learned. Maybe they will resonate with any hairstylist reading, or enlighten the people on the outside of our industry into how much thought, and effort goes into accommodating our guest at SalonDuo

First. If we  can't make you look good, you're just ugly. 

.....

      .......just kidding :) 

Any Person entering SalonDuo is our guests, from now on. (replacing the terminology from 'clients') 

The Importance of  remembering that as long as we are providing solutions to problems our guest's have, they will come back. When we get indifferent about their hair...that's when they have no reason to come back. 

i learned a new method of cutting bangs using thinning shears that i can't wait to try!

That as stylists we are a product, selling a service. Every point of contact is an opportunity to sell our service to a new guests. 

In one of the classes we talked about money being an invisible source of energy we all work hard for and worry about, but we never see it. I realized thats true, we make money, numbers in our bank accounts increase/decrease, and it affects our moods and directs our activities. money=energy force. 

I've changed my method of consultation with new and established guests, but that one you'll have to come into SalonDuo to experience firsthand. 

My business partner and I have become passionately inspired to create a salon experience that Augusta hasn't seen. Since we opened in Feb we hit the ground running with momentum and energy and in an auto-pilot way existed, happy to not be staying afloat financially.
That was just the beginning. One of the exciting, but scary steps SalonDuo  is taking is eliminating the assistants role in SalonDuo. Ironic seeing as my previous blog post was about them. 

I've always been aware of the energy in our salon and we strive to make it a peaceful, relaxing atmosphere that is meant to make our guest feel pampered and catered too. My scheduling has been increasingly busy the past few months, and I've double, and triple booked as needed to accommodate everyone. I wont be doing this anymore. I plan to schedule myself more time with each guest, so i can give my experienced,  personalized,  undivided, attention without time restraints. 

This is a HUGE, SCARY step for me. With my 3 year assistant leaving, and the new 'associate's' joining us, it's something I've just felt was necessary. There will be a transition period of course, and the Holiday's are all about making everyone beautiful, so do not fret, i will still accommodate everyone's beautifying needs.